- Merchandise purchased over 15 days is a final sale (no exchanges or returns)
- Returns for a refund (Shipping not included): will be accepted within 7 days of delivery, once the receipt is confirmed, a refund for the product (s) will be issued. If returned after the 7th day a restocking fee of 20% of the item price will be deducted from the total refund.
- Exchanges (Shipping not included): will be accepted within 7 days of delivery, customer must pay for exchange shipping via Paypal. If an item(s) is returned for exchange and return postage is not included, 7 days after receipt by the merchandiser item will be subject to an item refund minus a 20% restocking fee.
- Urgent Exchanges (Shipping not included): customer will purchase the correct item and ship the return for the incorrect item refund within 7 days of delivery.
- If an item is broken (damaged), must submit a photo of the damaged item for exchange or refund (customer's choice).